Video Format TipVideo Format Tiphttps://portal.smartbuilder.com/c/message_boards/find_thread?p_l_id=&threadId=3906602024-03-29T02:13:44Z2024-03-29T02:13:44ZVideo Format TipBrad Micallefhttps://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&messageId=3906592019-10-12T15:37:54Z2019-10-12T15:37:54ZJust posting a lesson learned.<br /><br />I am new to SmartBuilder and was having difficulty inserting a working video file.<br /><br />After selecting my existing MP4 files, the selection would not properly link, embed, or play.<br /><br />I tried using the Web Object and Video objects with similar bad luck.<br /><br />After Live Chatting with support, it was suggested that I attempt to re-encode my existing MP4 files using a free application called HandBrake.<br /><br />That solved the problem.<br /><br />I can now simply use the Video object to select, embed, and play my video content.<br /><br />Hope this helps someone else.Brad Micallef2019-10-12T15:37:54Z