<?xml version="1.0" encoding="UTF-8"?> <feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/"> <title>Image pop-in / preload</title> <link rel="self" href="https://portal.smartbuilder.com/c/message_boards/find_thread?p_l_id=&amp;threadId=614590" /> <subtitle>Image pop-in / preload</subtitle> <id>https://portal.smartbuilder.com/c/message_boards/find_thread?p_l_id=&amp;threadId=614590</id> <updated>2026-08-14T18:48:15Z</updated> <dc:date>2026-08-14T18:48:15Z</dc:date> <entry> <title>RE: Image pop-in / preload</title> <link rel="alternate" href="https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614866" /> <author> <name>Navdeep Dhillon</name> </author> <id>https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614866</id> <updated>2024-05-30T21:54:46Z</updated> <published>2024-05-30T21:54:41Z</published> <summary type="html">Hi Leon,&lt;br /&gt;We&amp;#039;ve added that to our enhancement list!</summary> <dc:creator>Navdeep Dhillon</dc:creator> <dc:date>2024-05-30T21:54:41Z</dc:date> </entry> <entry> <title>RE: Image pop-in / preload</title> <link rel="alternate" href="https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614738" /> <author> <name>Leon R</name> </author> <id>https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614738</id> <updated>2024-05-29T20:37:14Z</updated> <published>2024-05-29T20:37:14Z</published> <summary type="html">Thank you that is a good suggestion.&lt;br /&gt;&lt;br /&gt;I&amp;#039;d just like to repeat my request...can Preload = True please become the default setting?&lt;br /&gt;&lt;br /&gt;Many thanks</summary> <dc:creator>Leon R</dc:creator> <dc:date>2024-05-29T20:37:14Z</dc:date> </entry> <entry> <title>RE: Image pop-in / preload</title> <link rel="alternate" href="https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614623" /> <author> <name>Navdeep Dhillon</name> </author> <id>https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614623</id> <updated>2024-05-28T20:58:57Z</updated> <published>2024-05-28T20:58:19Z</published> <summary type="html">Hi Leon,&lt;br /&gt;Preload should wait to render the page until the preloaded images have been loaded from the network. So if you&amp;#039;re on Page 9, and you go to the next page, if it&amp;#039;s quick enough, it will load automatically. If it takes more than a few milliseconds, you&amp;#039;ll see a loader while any preloading images for Page 10 are being loaded across the network, and then Page 10 will be shown once they&amp;#039;re all ready. There might be some processing time for your broswer to render the image on top of other images. &lt;br /&gt;&lt;br /&gt;Here&amp;#039;s what I would do:&lt;br /&gt;&lt;ol style="list-style: decimal outside;"&gt;&lt;li&gt;Make sure you&amp;#039;re on a recent version of SmartBuilder before you publish. 5.1+ had some improvements around this.&lt;/li&gt;&lt;li&gt;Send us your example URL if you can, and/or a couple pages from your source file. We&amp;#039;ll check it out - there might be other things causing the issue than network delay. Let us know when/where you&amp;#039;ve see the problem, as well as what OS and browser you were using.&lt;/li&gt;&lt;li&gt;For trying to reproduce the issue, when you load your sample, you can have the Network panel open and there&amp;#039;s usually an option to Disable Cache, which simulates a first time viewing every time. Attached image is Chrome&amp;#039;s Network panel.&lt;/li&gt;&lt;/ol&gt;</summary> <dc:creator>Navdeep Dhillon</dc:creator> <dc:date>2024-05-28T20:58:19Z</dc:date> </entry> <entry> <title>Image pop-in / preload</title> <link rel="alternate" href="https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614589" /> <author> <name>Leon R</name> </author> <id>https://portal.smartbuilder.com/c/message_boards/find_message?p_l_id=&amp;messageId=614589</id> <updated>2024-05-28T16:16:14Z</updated> <published>2024-05-28T16:16:14Z</published> <summary type="html">Hi,&lt;br /&gt;&lt;br /&gt;Can you please confirm the effect of the property: “Preload = True” has in the editor?&lt;br /&gt;&lt;br /&gt;I’m having intermittent issues when viewing final published courses online. Occasionally, images will “pop-in” instantly after a small delay. It feels like the image is only fully loaded after the entrance animation is completed, which causes this pop-in.&lt;br /&gt;&lt;br /&gt;I assumed that “Preload = True” would stop this, but there have been occasions where it feels like I’m still observing the pop-in effect. It’s very difficult to predict and reproduce because once the image is loaded, it doesn’t happen again when the page is revisited.&lt;br /&gt;&lt;br /&gt;Finally, if I am correct that Preload = True should prevent image pop-in, can that please be the default setting when inserting images? I can’t imagine why I’d want to risk the image not being fully loaded before it is triggered to appear. I suppose if the image was contained in a layer that wasn’t visible at page start it would be acceptable to delay the loading, but I feel that is the exception, not the rule.&lt;br /&gt;&lt;br /&gt;Thanks in advance.</summary> <dc:creator>Leon R</dc:creator> <dc:date>2024-05-28T16:16:14Z</dc:date> </entry> </feed> 