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Translation function not working
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9/4/26 9:32 AM
Hi Smartbuilder team

I'm having trouble with the new translation menu. When I import a second language the buttons, shape layers and normal text do change language, but the rich text stays in the same language and doesn't change.
I'm pretty sure it is the new translation function as I used the same project file and translated word document in the old version of smartbuilder (where you create individual files per language) and everything did work correctly in there.

Besides that I noticed that the 'Change language' button in the helpdoc is now called 'set as default'. I guess when I want to create an individual language file I just use the default language and then import the new langauge.

Thanks in advance
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RE: Translation function not working
Answer
9/8/26 4:36 PM as a reply to Marcel Ooms.
Hi Marcel,
That's odd. Can you send us your files via email? We'll take a look. Edit: There was a bug where if you tried to import language data immediately after creating a new language, it wouldn't accept it. You had to create the language, switch to that view, and then re-open the translation panel to import the language data. It really only affected those that had exported their text in 531, since if you were using 540, you usually create the target language before exporting text in the first place. This should be patched in our next minor update. Or use the workaround above (create language, view language, then import).

Regarding the Change Language or Set as Default button, if you only have one language in your lesson, the button is Change Language. The moment you add a second language, the option changes to Set as Default. See this video. Hope that clears things up!

- Nav
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